Skip Navigation
Member, Texas Tech University System The Princeton Review - 373 Best Colleges, 2011 Edition
Career Development

Telecounselor Position – Admissions Office

Employer:

Angelo State University Office of Admissions 

Posted: December 05, 2013

Qualifications/Duties

The ideal candidate is an individual who is self-motivated and is able to work efficiently in a busy environment.  It is important this person is not easily distracted and can take the initiative to make quality phone calls while meeting shift quota.  Candidates will follow a script but also is a ‘story teller’ of Angelo State University who can articulate on student life experiences.

Bi-lingual students are always needed, but this is not a requirement of the job.

The telecounselor is a part of the admissions team and helps recruit our next freshman and transfer class.  Telecounselors reach out to prospective students to foster relationships and share information about: upcoming admissions events, campus tours, missing application materials, new student orientation sessions, and how they love being an ASU RAM!  Telecounselors report directly to the Associate Director of Admissions and/or the Admissions Counselor(s) evening point person.

Telecounselors are responsible for, but not limited to the following:

  • Make outbound calls to recruit prospective students from the point of inquiry to matriculation.
  • Each night work toward making 25 or more completed calls or over 100 attempted calls with prospective students and writing thorough notes for the admissions counselors.
  • Becoming very familiar with the Banner and/or BRM software to be as efficient and knowledgeable as possible when making calls.
  • Follow up with any situations that may require additional information or help from an Admissions professional staff member.
  • Seek to consistently expand knowledge of University academic and co-curricular programs to be able to counsel students within their area of interest and provide correct information regarding such areas.
  • Complete all other assignments given by the Associate Director of Admissions or her designee. 

Benefits of Position

  • Assist with recruitment on incoming students to Angelo State University
  • Obtain valuable communication skills
  • Develop a professional skill set and demeanor
  • Build resume 

Days/Times

Monday – Thursday from 4:00 p.m. to 7:00 p.m.

Students must be available to work at least one full shift a week and are welcome to pick up additional full or half shirts as space allows.

*This position will begin in January 2014 and last throughout the spring semester with potential into the summer months.

Salary

$7.25/Hour

Contact

For more information and/or to apply for this position, please contact Tara M. Hart at tara.hart@angelo.edu

Save and Share