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ASU Computer Science Alum Discusses the Role of Technical Writing in His Work at USAA

April 22, 2014

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Joshua Chambers, a 2012 ASU graduate, returned to the Academic building on Thursday, April 17th to present on his life in San Antonio.

Josh currently works for USAA where his primary job responsibilities are coding, identifying defects in code, and writing technical information for various audiences.

He is also currently in his second semester as an MBA student at the University of Texas in San Antonio (UTSA). Prior to living in San Antonio, he received his bachelor’s degree in computer science with a minor in Technical and Business writing.

Although Josh spends a large amount of time coding, he also mentioned that he uses his coursework from his technical writing minor when responding to hundreds of emails each day and writing the documentation for his code.

He advised future technical writers to learn how to write concisely, using audience-aware techniques, such as implementing bulleted and numbered lists.

Josh also encouraged those graduating soon to take advantage of opportunities when they arise, develop a personal “brand,” and approach the “real world” with humility (asking questions when they don’t know the answer). 

STC appreciates Josh taking the time to share his life with us, and we wish him the best.