Student Assistant - Enrollment Management Operations
Angelo State University Office of Enrollment Management
Telecounselors help recruit our next freshman and transfer class through phone calls. Telecounselors reach out to prospective students to help foster relationships and share information about upcoming admissions events, campus tours, missing application materials, new student orientation sessions, and how they love being an ASU RAM! They will follow a script but also encouraged to share their own positive student life experiences at ASU. Responsibilities: • Make outbound calls to recruit prospective students from the point of inquiry to matriculation. • Each night work toward making 25 or more completed calls or over 100 attempted calls with prospective students and writing thorough notes for the admissions counselors. • Becoming very familiar with office software to be as efficient and knowledgeable as possible when making calls. • Follow up with any situations that may require additional information or help from an Admissions professional staff member. • Seek to consistently expand knowledge of University academic and co-curricular programs to be able to counsel students within their area of interest and provide correct information regarding such areas.
Monday – Thursday from 3:00 p.m. to 8:00 p.m. (Flexible) Some Fridays required. Telecounselors are expected to be able to work at least 15-20 hours a week.
For more information and/or to apply for this position, please contact Thinh Nguyen at firstname.lastname@example.org or call (325) 486-6924.