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Office of the Registrar

Frequently Asked Questions

What is RamPort?

RamPort is ASU’s “web portal”, providing a single point of entry to web-based services and timely information tailored specifically for and by you! Inside you will discover an innovative online environment for Angelo State University students, faculty, and staff. Angelo State University is committed to making RamPort the best web resource possible for our campus community. It is only going to get better as we add new tools and information, so check it out and share your feedback as you get to know what RamPort can do for you. Watch us grow!

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What browser can I use?

Windows:
IE 5.5 sp2
IE 6
IE 7
Netscape 7.2
Mozilla 1.6 and 1.7.3
Firefox 1.x and 2

Mac:
Internet Explorer 5.1.7 (OS 9.x)
Netscape 7.1 for OS 10.3 (and higher), 7.02 for OS 9
Mozilla 1.6 and 1.7 for OS 10.3 (and higher)
Firefox 1.x
Safari 1.2 and 1.3 for OS 10.3 (and higher)

Examples of Browsers that are not supported:
IE sponsored by Yahoo or AOL or other portals.

Note: Check that your Pop-up Blocker has been disabled for RamPort.

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Where is RAMS-Logon located?

RAMS Logon can be found in RamPort in the Office of the Registrar’s channel under the student service tab.

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What is RAMS-Logon?

The RAMS Logon is the link that students use to access their records electronically. On this site you can access web registration, check grades, look at your transcript, and run a degree evaluation to see if you meet requirements for your program.

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When is RAMS-Logon available?

RAMS is available Sunday thru Saturday 6 a.m. to 12 a.m. All times are Central Daylight Time USA.

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What is a Campus ID Number?

The Campus ID Number is the assigned student number that identifies you in the student information system. This number is not your social security number. Sometimes this number is referred to as the “800” number since it begins with the number 8.

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How do I get a logon to RamPort?

You can get your account when you bring your activated ASU OneCard to any general access computer lab. Your Technology Access Account name will be your first initial followed by your last name and possibly some digits for uniqueness. You will be asked to sign the terms of agreement for the account and an initial password will be automatically created for you.

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What if I forget my logon to RamPort?

If you forget your password for your network account or your e-mail, come in person to any of the general use labs and present your valid ASU OneCard. Due to security concerns passwords cannot be changed over the phone.

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What is Supplemental Instruction?

Supplemental Instruction (SI) is an academic assistance program that uses peer-led group study to help students succeed in traditionally difficult courses. SI was introduced to ASU in the fall of 2005 supporting two traditionally difficult courses: Bio 2423 and Math 1302. The program has been expanded to include the additional courses listed under the SI Supported Classes link.

SI sessions are free hour-long study sessions for students to participate in group discussions on the lectures and assigned readings from a class. Think of it as guaranteed study time!

SI Leaders are students who have succesfully completed the SI-supported course with a grade of B or higher, have received support from that department or its faculty and have successfully completed an interview with the Director of Supplemental Instruction.

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What can I do to protect my records?

To safeguard your records:

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What is a CRN number?

A CRN number is the course reference number that the computer system uses to identify courses for registration. These numbers must be entered into the registration module for the system to identify which section of a course in which you intend to enroll.

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How do I get an ASU e-mail address?

ASU provides e-mail accounts for all students. Students e-mail accounts are created in any of the Computer labs on campus .

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Am I required to use that e-mail address?

Students are assigned an official ASU e-mail address for their use while attending the University. This e-mail address is the method that the University uses to contact you during your time at ASU. You are responsible for accessing the information that is sent to you at this address. For more information please reference the Electronic Communication Policy.

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What do I have to do to register?

In order to register, students must see their academic advisor to have their advising holds cleared. Students may not register if there are holds on their record. If you have been advised and still are not able to register please check your file to make sure you don’t have any holds. If you do have holds you will need to contact that specific department to find out the steps needed to have your hold removed.

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What effect does a hold have?

Holds on your record will keep you from the following:

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Do I have to reapply if I sit out a semester?

Depends, if you sit out “a long semester” (Fall or Spring semester) and you are an Undergraduate than you will have reapply. If you are a Graduate student you can sit out up to one year before you have to reapply.

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How do I reapply?

Former ASU students who attend another college or university must submit an application for undergraduate admission, the $25 non-refundable, one time undergraduate application fee, and official transcripts of all college or university course work since last enrollment at ASU. The cumulative grade point average of all official transcripts since last attended ASU must be a minimum 2.0. For more information regarding re-entering ASU contact our Admissions Office at (325) 942-2185, 1-800-9GO-TO-ASU or by e-mail at admissions@angelo.edu.

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How do I change my name?

To change your name you need to file out the Student Information Correction Form located on the Registrar homepage. You will also need to supply documentation for the purpose of the name change.

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If I change my name at the Office of the Registrar do my technology accounts change also?

No, if you have legally changed your last name or you discover that your name was misspelled in your technology access account user name you can update and correct your username. You can open a helpdesk request to make the change. This will have an impact on several accounts so you need to be sure that this will be right for you.

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What will happen if I attempt to register before or after my assigned date to register?

If you attempt to register before your assigned date, you will be informed that you are attempting to register before your assigned date and the system will automatically terminate your session. You will not be prevented from registering if you login after your assigned date.

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What do I do if I lose or forget my Personal Identification Number (PIN)?

If you lose or forget your PIN number, you must go to the Registrar’s Office to request your PIN if you are an undergraduate. Graduate students should contact the Graduate School. Picture identification is required.

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Am I required to see my advisor every semester before I register?

Yes. Your advisor will clear you to register after you have met with him/her. It is imperative that you meet with your advisor each semester to ensure that you are making progress toward completion of your degree and to avoid taking unnecessary courses.

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What should I do if I have selected a course that is closed?

You will be informed that the course you have selected is closed. You must select a new section or a new course altogether if there are no sections open. If this is a research course, contact the Academic Department offering this course.

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As an undergraduate, what will happen if I try to register for more than eighteen hours?

You will not be allowed to register for more than eighteen hours. You must receive written permission from the dean of your college.

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As a graduate student, what will happen if I try to register for more than twelve hours?

You will not be allowed to register for more than twelve hours. You must receive written permission from the Graduate Dean.

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