Frequently Asked Questions
Below is a list of the most common questions that we have received at the help desk.
How can I eliminate popups in Internet Explorer?
Two programs that can help stop the flood of popups considerably are Ad Aware and the Google toolbar. Both are easy to install and additional help is always available by contacting the help desk. Also, if you are connecting to the Internet from home using Cox Internet you can go to the Cox site and download CheckIt 86 from their site.
My antivirus program is outdated, is there a way to check for viruses on the Internet?
Symantec Security Check tests your computer's exposure to online security threats. Click on “Go” and then “Start” under Virus Detection to have your PC scanned for viruses. You can also go to House Call which also scans your computer for viruses and spyware.
Angelo State University has a license agreement that allows current students, faculty and staff to install McAfee’s VirusScan (Windows) antivirus software at no cost on their home computers.
How do I access my P:\drive from off campus?
Review the directions on how to setup personal drive access.